What to do when your front load washer will not drain

Has this ever happened to you?

So I'm washing a load of clothes when all of a sudden

I hear that dreadful beep, beep, beep.

It wasn't to tell me that it was washed.

I know that beep, it was an error beep.

Off to the laundry room I go to look at the display. 
It was flashing nd. So I got out the manual and looked 
up the error code. 

Meaning: Your washer is not draining.

It also said: Before calling for service

check the following.

1. Turn off the unit and turn it on again.

2. Select only the spin cycle.

3. Press the Start/Pause to drain the water.

If it still does not drain, call for service.

I went through those steps, the washer hummed for 
about 10-12 mins and then the dreadful beep, beep, 
beep assaulted my ears once again.

So I did what I had to do, call for service.

This is what it sounded like when I

called for service.

~Husband, where are you?~

So the call was made, he showed up right away 

- how's that for service?

He pulled the washer out from underneath

the counter and took the back panel off.

You can see 2 silver clamps holding the 
drain hoses to the pump, you'll need to slide
those down so you can remove the hoses
from the pump, the hubs used a pair of
vice grips. The clamp springs back
into shape once you let them go. 

There will be water so have plenty of towels and a
bucket ready. Chances are there won't be a clog in 
the hoses because they are pretty wide
anyways. From there unscrew your pump
from the washer...there is also a wire connection
that you will have to let go...ours had 2 wires, 
so just remember where the wires go...if possible take 
a picture to refer to when hooking the pump back up.

So here's our pump.

We took pictures of our pump from all sides before 
we started taking any screws out so that we could 
be sure we were putting it back together properly. 
Here's what we found when we took it apart.

I guess you could say it was my fault.
A bobby pin was preventing the pump from turning.
We were relieved though to actually find
something in the pump otherwise we'd really
have to call service because we wouldn't
have known what to do next.

The hubs put everything back together the
same way he took it apart and I put my dripping
wet clothes back in and set it on the spin cycle.
After a few moments of fear the washer started 
to spin...such relief!

I'd like to add that this is the first time my husband 
fixed this washer (it's the first time the washer 
broke), he had no clue really what he was getting 
into. It wasn't that bad so I think most of us could 
do this rather than pay a technician.